Terms & Conditions

Company details

Full company name: Goga’s workshop j.d.o.o. for services

Registration Court: Commercial Court in Zagreb under business number Tt-12 / 29075-4

MBS: 080994351

Bank Account (IBAN) HR8324840081107479962, Raiffeisenbank Austria d.d.

Share capital: 10,00 kn paid in full

Board member: Vedran Čupić

General

The website www.designwithlove.eu is owned and operated by Goga`s workshop j.d.o.o. The registered office is at © Goga’s workshop 2015. Pavla Loncara 11, 10360 Sesvete, Zagreb, Croatia.

Changes to Terms & Conditions
We reserve the right to change terms and conditions, so we would recommend you to review them from time to time. Changes that will be made will be effective as soon as they are published on the website.

Intellectual Property & Content
All trademarks, logos, images and content are the property of Design with love and it`s affiliates, licensors or suppliers. It is not allowed to reproduce, duplicate or manipulate any of the content and images without the consent of Design with love.

Content

The information on this website is for guidance only and is provided in good faith and without warranty. Every effort is made to ensure that the product details, descriptions and prices are correct, though they are not binding. Also, every effort is made to ensure that the color and design of the product appear as accurately as possible, however the actual colours you see depend on your own computer screen and due to that, we cannot guarantee that the product delivered will be like the colour on your computer. We highly recommend that all customers order the sample of a mural which they choose on our webshop before placing any order.

Wallpaper samples are charged at € 10 per sample. This amount is fully refunded upon placement of your order.

Any links from this site are for convenience purposes only and you should not consider them as permission to use their products or services. Design with love will not be liable to anybody for any damage which resulted from the use of the information contained on this site or in any linked sites.

Damage to your computer

We make serious effort to ensure that this site is free from viruses and defects. We cannot 100% guarantee that use of this website or those linked from it will not cause damage to your computer. Design with love will not be liable for possible damage caused by our site.

Payment

Payment may be made by any of the following methods: Visa, MasterCard, Maestro, American Express, Diners and Discover.

Orders are accepted on the condition that Products will be supplied at the price ruling on despatch.

Your details are not captured or made available to anyone and your credit card details are encrypted by CorvusPay so that no one else can obtain any details.

The Payment Card Industry Data Security Standard (PCI DSS) is the highest information security standard for organisations which store, process or transfer payment card and cardholder data. It has been defined by the largest card schemes on a global level.
CorvusPay has held a PCI DSS Level 1 certificate since 2012 and renews it successfully every year!

Design With Love UK cannot get access to your credit or debit card details at any time.

The goods will remain the property of Design With Love until invoices are settled in full (Retention of Title).

Delivery info

The delivery is approximately 7-10 working days since the day of order. Stickers are custom made and all orders received by 14:00 are worked on the same day, orders received after 14:00 are worked on the next working day.
When your order is ready, the sticker is packed in the appropriate box, together with instructions for the installation and is sent to your address.

Express deliveries are available at an extra cost. Please contact us at info@designwithlove.eu the price of express deliveries, the additional European and International prices and lead-times.

European and International orders will generate tracking details when despatched. All Products must be paid for prior to delivery.

If there is any damage to goods in transit, this should be notified to Design With Love with full particulars within five working days of delivery.

We cannot be financially liable for delay in delivering the Products, however, arising.

Delivery Prices

shipping

What about returns?

Unfortunately, we can accept returns only if the sticker has been damaged during transport or if we sent you the wrong sticker. We don’t accept returns without justifiable reason because stickers are custom made and we cannot use it for anything or anybody else.

If you have doubts about the installation of the sticker and you are not certain that you can pull it off the way you imagined it, we suggest you try to hire the expert person to do it for you, because we cannot take the responsibility for the faults due to the wrong installation.

It is important to us that you are satisfied with the final appearance and the quality of the sticker itself. For all inquiries, we are at your service. Feel free to contact us!

Privacy Policy & Data Protection

By completing an order on the website you agree that we, or our card acquirer CorvusPay.

To help to understand the needs of our customers and improve service, your responses to questions and other data will be held on our database. Customer’s data stored on Design With Love secure server complies with statutory requirements. This data is not made available to any other company.

If you wish to receive our offer, we may be possible to send you from time to time, a newsletter which we hope you will find of relevance and interest.

We endeavour to protect the information you provide and there are various security procedures that have been put in place. Our servers can only be accessed by authorised personnel.

About our website server

This website is on our ‘cloud’ service provider’s server hosted by SiteGround Spain S.L. During the designing of this website, we used already known good practice and we are continuously improving our system. All the data traffic between this website and your browser is encrypted and delivered through HTTPS, secure protocol.

Audience measurement

Our website uses services for audience measurement, Google Analytics. Data collected this way cannot identify the visitor of the website, and all the data is used exclusively for statistical purposes. If you want to prevent said services from installing cookies, you can do that on the following link:

Google Analytics – https://tools.google.com/dlpage/gaoptout

To disable installing cookies for different services, you can visit the following links:http://www.allaboutcookies.org/http://www.youronlinechoices.eu/

A detailed description of managing cookies for different browsers:

Chrome: https://support.google.com/chrome/answer/95647? hl=en

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer: http://windows.microsoft.com/hr-HR/internet-explorer/delete-manage-cookies#ie=ie-11
Opera: http://help.opera.com/Windows/10.00/en/cookies.html
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Cookie policy

In order to ensure the proper functioning of our website and to improve browsing its contents, we install a small amount of ‘cookies’ on your computer. A very large number of websites use these tools in accordance with the laws in force of the General Data Protection Regulation – GDPR, the Law on conduction of the General Data Protection Regulation and the Law on electronic communications. Before installing ‘cookies’ on your computer, we are obliged to ask for your approval. If you choose not to install ‘cookies’ on your computer, you can still browse the website, but some of the services will not be available to you.

We use cookies to help identify your computer so we can adjust your user experience, track shopping contents and track where you are in the order process.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website so we can adjust it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the information you choose to share with us. By using our site, you agree that we may store and access cookies on your device.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Further information on deleting or controlling cookies is available at www.aboutCookies.org